General terms and conditions Duo courses BV. May 2022

We have tried to make these terms and conditions as simple and clear as possible.

In the event of the closure of an ice rink / Corona adaptation in the event of a possible lockdown.
We can skate again as we are used to. Because we cannot predict the course of the season and because we understand that you may also have the risk of a lockdown or closure of an ice rink in mind, we have adjusted our conditions. If we have to stop or interrupt the classes due to a lockdown or closure, you will receive the tuition fees of the remaining weeks minus 2 classes. If the course does not start or starts later, you pay the number of lessons that continue and you will receive the remainder back or we will adjust the course amount.

Who are we?

Ice skating school Duosport, registered as:
DuoCourse BV
Phone number :  0900-3867767
Mail: info@duosport.nl
Address: Snipe 81  1112 AJ Diemen
Chamber of Commerce number :  34125122
VAT number: B01NL808606943

The agreement

You do business with us online in a secure web environment.
When you book a course with us, you will receive a confirmation by email.
You will receive the lesson card by email or post. Depending on the way of entrance, which is determined by the ice rink. All our prices on the website include VAT.

Right of withdrawal

You can cancel with a partial refund up to half of the booked course period. The moment of cancellation is decisive. If something is not correct in your data, please let us know.

Complaints procedure

If you have a complaint, please let us know as soon as possible. This can be done through the head instructor at the ice rink or through the administration. Describe your complaint as clearly as possible, so that we can help you properly and find a suitable solution.


Participation in Duosport activities is always at your own risk. Duosport reserves the right to cancel an activity in the event of insufficient participation and force majeure situations. Duosport assumes that you participate and pay for the activity for which you have registered. If you unexpectedly wish to cancel the course due to changed circumstances, this must be done in writing. We will only refund if you cancel in writing and return the lesson card before half of the booked course period has expired. In addition to the elapsed course weeks, we charge € 12.50 administration costs and the entrance fee used is converted into the individual entrance price. If you cancel after half of the course period, we will no longer refund course and entrance fees. It is not possible to transfer missed lessons or unused entrance fees to the next season.

Further conditions regarding the entrance area on the lesson card can be found on the site of the ice rink. We can always be reached by mail (info@duosport.nl) and by telephone from Monday to Friday between 10.00 and 14.00 via 0900-duosport (3867767) 10 cents per minute (during the skating season).

One-time activity

You can cancel the lesson up to 5 days in advance, whereby a € 12.50 administration fee will be charged.
In case of cancellation within 5 days before the start of the lesson, the entire lesson amount will be charged.
Participation is always at your own risk.


No rights can be derived from or claimed in any way from the content of this website. Although the greatest possible care is taken in compiling the content of this internet site, it is possible that certain information (after some time) is outdated or not (any longer) correct. Duosport is not liable for any damage that could result from the use of data from the site created by Duosport. Duosport hereby disclaims all liability for damage resulting from the use of this data or data to which links on this site(s) refer. The information on this site is subject to change without notice.

Duosport makes no guarantees with regard to the nature and content of the information on the site and is not liable for the content of this information or for the consequences of its use. Any liability for any damage resulting from access to and use of the site is expressly rejected by Duosport. Also, no guarantee is given for the error-free and uninterrupted functioning of the site.

References or links to other sites or resources that are not owned by Duosport are only included for the information of the user of the site. Duosport is not responsible for the availability of these sites or resources. Duosport does not accept any liability with regard to the content, advertisements, products or other matters on such sites or resources or availability. Duosport is not liable for any form of damage or loss caused by or in connection with the use of or reliance on the content, goods or services offered on such sites or resources.