Privacy policy

We only ask you for the data that we really need for proper administrative processing of your skating course. We do everything we can to keep your personal data really private. We therefore do not pass on your information to third parties for commercial purposes. Your bookings are made in an SSL secured environment.

What do we want to know from you? And why
First and last name Because we like to know how we can address you, digitally and on the ice. And for sending the lesson card by mail or post.
Address With the right address we can deliver your lesson card
Telephone number We only use your telephone number in case of emergencies.
Date of birth You can book youth and adult courses with us. We can also better classify the groups with the youth and schedule the instructors
E-mail address To confirm your booking and communicate with you about the courses
Payment details We use a secure payment environment to pay for your order. When you pay with iDeal or bank transfer, your data will be stored in our administration to link the payment to your booked course. Furthermore, we only use your bank account number when you receive a refund from us. Promise :). iDeal payments are processed through Mollie. When transferring, the data is entered in our Exact accounting program.
IP address We do not remember IP addresses and do not track your surfing behaviour.
Customer service You can call, email, chat, Instagram and Facebook with us. We do not record telephone calls.
Account You will receive a customer number and a password from us. With this you can log in and book courses.
Newsletters When registering for a course, you can click whether you want to receive a newsletter from us. If you receive the newsletter you will stay informed about new courses, start dates and blogs. You can unsubscribe at the bottom of the newsletter or by email to info@duosport.nl